Social Media vs. Knowledge Management: A Generational War
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I found this post a while back and put it in my link farm (the bottom corner of the desktop where I put all the links I don’t have time to get to) and finally got around to reading it. IT IS AWESOME and I couldn’t agree more.
It starts off swinging and really never stops:
You’d think Knowledge Management (KM), that venerable IT-based social engineering discipline which came up with evocative phrases like “community of practice,” “expertise locater,” and “knowledge capture,” would be in the vanguard of the 2.0 revolution. You’d be wrong.
I think the next point Venkat makes is just as juicey.
KM and SM look very similar on the surface, but are actually radically different at multiple levels, both cultural and technical, and are locked in an undeclared cultural war for the soul of Enterprise 2.0. And the most hilarious part is that most of the combatants don’t even realize they are in a war. They think they are loosely-aligned and working towards the same ends, with some minor differences of emphasis.
He goes on to talk about his experience and history – how he first realized this was “game on” and I can really see his point.
I also absolutly love the 3 generations stuff and cannot wait to explain why “best practices” is “old school” to my boomer buddies who preach it!
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