Archive for the ‘social media’ Category

20 Questions To Start a Social Media Discussion

Social-Media-Campaign
Image by Gary Hayes via Flickr

20 Questions To Start a Social Media Discussion

Let’s make something clear: you can be the person that starts asking the questions and initiating the conversations that move social media forward. You. Sitting right there. Yes, you.

Here are my 5 favorites – there are a bunch of great ones.

2. Are you passionate about your role? If so, why? If not, what would help you be?
5. How do you use the internet in your work life? In your personal life? Where are the overlaps?
8. What does our ideal customer look like, aside from demo/psychographics? What do they seek from us?
11. Do you think our brand presentation aligns with our reputation in the industry? Why or why not?
14. How well do you think we communicate with customers overall and solicit their feedback? What strengths and gaps do you see? Does it impact you, and if so, is it for better or worse?

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7 Simple Truths of Social Media Marketing

Social Media Landscape
Image by fredcavazza via Flickr

EDIT: Apologies to John Jantsch of Duct Tape Marketing, he points out in the comments I was acting very “dubious” and ironically questionable in my fair use of his article.  This was not at all intentional. Please find the additional credits/links as repentance of the violation.  It was a really good article with much more to say after the link…as I did point out.

Sometimes simple is better.  These are some great concepts, click here the link at the bottom to get the whole picture:

  1. Listening is the best way to develop strategy
    “Everyone knows they should develop a social media strategy before diving into to every network they can.”
  2. Nobody really wants to read another blog
    “what I am saying is, write what people search in your market and your town, educate with your posts and you blog will pay off faster than any other online play.”
  3. It’s kind of a real estate game
    “there is a bit of a real estate grab that comes on the front end of getting value from social media. There are many profiles that you can claim and optimize, even if you don’t quite yet know what your development strategy is, and you should claim them.”
  4. Sell awareness and the money will follow
    “A lot of people will tell you, and perhaps you’ve experienced it first hand, that you can’t sell using social media sites.”
  5. Networking hasn’t really changed
    “The key difference being one of a style of engagement and perhaps a different set of follow-up steps.”
  6. It makes your offline play stronger
    “Most business is still done across a desk, but starting relationships on LinkedIn and then building them much deeper over lunch is the killerest combination.”
  7. A system is the solution
    Marketing is a system and one of the best ways to keep social media participation from becoming your full time job is to create systems and process for how you participate.

7 Simple Truths of Social Media Marketing

When it comes down to it…it’s not that hard.  It’s WORK.  You want to do questionable things, the crowd will see right through you.  One mistake can cost you followers.  And followers is the hard to get fish in the social media sea.

And if you don’t like this article – then check any of a hundred more that will tell you the same.  Thank you Zemanta!

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Why content sites are getting ripped off — cdixon.org – chris dixon's blog

Some of the best meat to this article is in the comments:

A commenter on my blog the other day (Tim Ogilvie) mentioned a distinction that I found really interesting between intent generation and intent harvesting.

via Why content sites are getting ripped off — cdixon.org – chris dixon’s blog.

How to Define Your Digital Footprint or Lacing Your Online Shoes

This is a great article by Danny Brown talking about your digital footprint.

Whether you like it or not, you already have a digital footprint that you can’t fully control. People are talking about you; dissecting you; and making decisions about you every day of the week.

Key points:

  • Be consistent. Wherever you are online, make sure you’re not confusing anyone.
  • Claim your space. Think of a glass of scotch or bourbon. Pour it neat and it’s a strong colour. Add water, and it’s not just the taste that’s diluted – the colour is too.
  • Be recognizable. As much as what you say and how you say it will help define your footprint, the way you look will help define how you’re viewed.
  • Start walking. If you want to create any kind of footprint, digital or otherwise, you need to do one simple thing – start walking.

How to Define Your Digital Footprint or Lacing Your Online Shoes.

Netflix is down – but I'm not mad

Image representing Netflix as depicted in Crun...
Image via CrunchBase

Well, I was at first.  Seriously – they have a great service in the DVD’s, but for the magic of Netflix is the Watch Instantly functionality.  I mean, we don’t have cable and the computer I was using as a DVR got hit by lightning…so we’re stuck with the network website, Hulu or Netflix.  When the Hulu que is empty, I go straight to Netflix.

Thanks for the image by Brian Smith.

Thanks for the image by Brian Smith who saw this post and sent me a link!

So tonight I go through the routine and when I get to Netflix I see a documentary on Apple called “Welcome to Macintosh“, it looks good so I click play.  Bada bing, player starts up and then I get the error “Netflix Sign In Problem”, sign out and try again.  Well, even my thick skull figured out there was a problem after the 5 time.  Fail whale.  (Not really – I guess black screen of death is a better description.)

So I check the account and make sure we paid the bill, then to the help section.  Couldn’t find anything that looked like a match – so I saw the toll-free number.  Boom, I call and the first thing I hear is an appology that the on demand is down.

Am I happy…no.  But I’m not mad, because they were honest and transparent.  Thank you Netflix customer service.  Now I don’t have to go over to Twitter and complain like a dipstick.

But that’s all it took – easy enough to do, yet over looked by so amny so often.  But now what…am I going to have to watch YouTube…or worse yet.  Live TV?

UPDATE: As I went back to the site to try and get a screen capture of the black screen, it started working.  Cool!  Nice work Netflix.

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Social Marketing – Memphis Style

I recently returned from the annual Rubber Ducky Bike Tour.  This is a little motorcycle trip some friends and I go on each year.  We ride some miles, tell stories and have a great time.

Memphis - Rendezvous - 1
Image by mrak75 via Flickr

This year’s tour was to Memphis, TN.  One of the goals for the trip was BBQ.  Many people told us the place to get that in Memphis was Rendezvous.  So we set out for the BBQ in the alley.

Yea – that’s a parking lot smack dab between.  So we rolled in on a Monday afternoon around 5pm.  We were going to grab a reservation for later that evening and then hang out on Beale Street for a bit.

What?  Just our luck…they were closed on Mondays.  Now what?

We kept walking down to the end of the alley and ran into a guy.  He said, “going to the Rendezvous?  They are closed.  But BB King’s is open and they are good too.”

cardI’m like – are you a rib expert?  He said “No, I own BB Kings.”  What – he owns the place?  “Come down to my office and I’ll get you some passes.” – we were like…cool.

Now that is some social marketing.  Now he had everything to gain – but Tommy did not have to take us down to the corporate office and give us anything.

So what did we do – we high-tailed it down to BB King’s and had a great dinner.  I must say, those were the best ribs I have ever had.

But let’s get back to the subject at hand.  Tommy Peters did the best form of social marketing he could.  He saw a problem – 5 guys were in need of ribs.  And he owned a resturant/club (BB Kings in Memphis) which had ribs and he was able to connect us.

That is what websites and their owners need to strive for.  There are people out there who are looking for what you have…now find them.  And be nice – start a conversation.

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Facebook Pages Is The Community Platform For Businesses

Facebook Pages Is The Community Platform For Businesses.

“The secret is what’s called a “viral expansion loop,” a concept little known outside of Silicon Valley”

C64 Twitter client – Hack a Day

C64 Twitter client – Hack a Day.

Honey – where’d ya put the C64?

What to do when you're under heavy competition.

Seth’s Blog: How big is your farm?.

This is the exact same theory we used when I was in the radio business and we were in competition.  At first you think we’d want to play more songs to reach a wider variety…no, just the opposite.  We’d narrow our song list and be very predictable – and people loved it.

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