JW Player Error – not working

One of things you have to do when you have a blog is take a look at what people are looking for when they come to your site – for about the last 8 months that has been JW Player and JW Player errors.  If you want to look at thos – go to this jw player error post, or this post about jw player error 2036.

Common Issues

  • Cannot see jw player on the page
    Possible Fix:  Almost always a problem with the javascript – generally the SWFObject will fail then too.Check for javascript errors and resolve those first – errors with or before the jw player embed can stop the video player too.
  • JW Player error #2048 or error #2032
    Possible Fix:  Error 2048 is generally an annoying Windows error. Usually caused by outdated/corrupt files.  Error 2032 is uaually a problem with the playlist.  Sometimes the location and sometimes that the playlist is located at a different domain.
  • JW Player shows – but the video does not play
    Possible Fix:  Most likey the video will not play because of security restrictions – videos must be on the same domain or use a playlist.  Flash will often have too many security issues will block playlists.  If you are using a YouTube video – make sure you are on JW Player version 5.6 and up…otherwise you’ll have issues.

Lets have a conversation on how to fix JW Player errors

There is nothing more frustrating than an error that keep reoccurring.  That seems to be what is happening with JW Player.

What I would like to do is have this post serve as a place to figure out:

  1. What problems people are having?
  2. What have people done to fix it?
  3. Ideas for moving forward…

Please use this form or the comments below:


JW Player is not working or slow loading

We’ve been moving from externally hosting videos with YouTube to self-hosting them with the killer little video player called “jw player“.  I just could figure it out, JW player was not working, it appeared to be slow loading.

I was converting one of our landing pages (see it here – it is for our tow straps page) to use the new player when I ran into an issue with Chrome.  The video was working fine with Firefox – but chrome would spin and spin, then eventually choke out.  Another symptom was Chrome would crash the shock-wave plugin.  All bad news.

I finally found this post over at the jw player site – it turns out if you include the jwplayer.js file more than once – it will cause this issue in chrome.  That is exactly what I had done.

Bad code monkey.

My particular issue came because I was using a “tag” in a program called Netsuite.

Tags is kind of like a variable – I had already included the code in a different variable and then I re-included it.
So – if you find yourself where JW Player is not working or slow loading was hanging up or causing an error on chrome – see how many times you included the javascript file.