5 Reasons Some Small Businesses Are Resistant To VoIP

Phone providers are making the switch from copper wire systems to Voice over Internet Protocol with good reason. In the US, AT&T is just one of the major providers of the old systems that are making the switch. Yet some businesses continue to fiercely guard their traditional phone systems due to misappropriated fear. Here are 5 common excuses business use for not making the switch.

We Won’t Have Service If The Power Goes Out

Copper wire systems had an advantage in that they still function if the power goes out. But today, a lot of those systems have been changed out in favor or fiber optics. Most customers are unaware that their phone lines won’t work indefinitely if their systems are running on fiber options. VoIP, on the other hand, will run for up to eight hours on standby if your system is equipped with a backup battery.

Call Quality with VoIP is Poor

It’s true that your VoIP call quality will be poor if you do not have a fast and stable internet connection in your place of business. However, in this age of high speed broadband services at affordable rates, even for businesses, there’s no excuse for not having a reliable internet connection. With the right bandwidth, your calls on VoIP will be just as clear as any landline phone. If you do happen to hear an echo or a bit of static, it could be coming from the other end of your call. A good idea is to hold on to your existing phone until you’re satisfied with the quality that VoIP offers.

The Current Systems Work Just Fine

You might be resistant to introduce a new phone system into your business if your current system works fine, that’s easy to understand. But no system is fool proof and with time as your older technicians retire, new hires will not be familiar with the old systems and that can pose a problem. Additionally, it is never wise to wait until your old system fails completely before adopting something new. The downtime could be detrimental to your business goals.

If budget is a concern, you can start planning ahead for the purchase of the VoIP system. Usually the initial investment of purchasing the equipment pays off almost immediately. You’ll realize instant savings in your monthly billing, plus you’ll eliminate the cost of having on-site technicians to maintain troublesome equipment.

What About 911 Calls?

Nobody wants added complications of verifying their address when there’s an emergency. To eliminate troubles with 911 calls, VoIP vendors enter customer information based on a verified address so you’ll be easy to locate. The truth is that there could be problems with 911 calls even with landline phones, and a lot of 911 centers use VoIP systems themselves.

Our Old Phones Are Made To Withstand Anything

Older phones won’t break like smartphones and modern lightweight phones if they’re dropped. But older phones are not as flexible and portable as new phones. Think about the work involved in rewiring an office to accommodate your phones if you have to move. Plus, with VoIP your employees can accept and make calls while on the go.

Finally, you would be a smart business owner if you make the decision to switch on your own rather than have the phone service provider make that decision for you.

Steve Brown made the switch to voice over IP years ago. Skype is just one of the services that he uses regularly. To find out about some other great solutions that he’s found and rated, see what he has to say on uSwitch.com.